Privacy Policy

Anna & Dean Sydney
Contact: info@annadeansydney.com

1. Introduction

This Privacy Policy applies to all services provided by Anna & Dean Sydney (“we”, “our”, “us”). We respect and value the privacy of all our customers, and we are committed to safeguarding the personal information you share with us. This policy explains how we collect, use, store, and protect your data when you interact with our website or place an order.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you place an order, create an account, or interact with our services. This may include:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Browsing activity and interactions on our website

We may also collect additional technical data through cookies and analytical tools to enhance your shopping experience.

3. Purpose of Data Processing

We process your personal data for the following purposes:

Order Fulfillment

  • Processing, confirming, and shipping your orders

  • Providing updates regarding shipment status and delivery

Customer Support

  • Responding to inquiries

  • Resolving issues or requests related to your purchases

Communication

  • Sending updates, promotions, and relevant store information (only when opted in)

Service Improvement

  • Enhancing website performance

  • Analyzing user behavior to optimize our product offerings and customer experience

As a dropshipping business, certain information must be shared with logistics partners solely to complete your order.

4. Sharing Your Information With Third Parties

We only share your information with trusted third parties when necessary, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Fraud prevention services

  • Legal authorities, when required by law

Under no circumstances do we sell or rent your personal information to third parties.

All partners we work with are required to treat your data with confidentiality and comply with applicable privacy regulations.

5. Data Retention

We store your data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Completing your order

  • Providing customer service

  • Meeting legal, tax, or reporting obligations

Once data is no longer needed, it will be securely deleted or anonymized.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve functionality and user experience

  • Analyze traffic and user behavior

  • Support marketing and personalized recommendations

You can adjust your cookie settings through your browser at any time. However, disabling cookies may affect website performance.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data (where legally permitted)

  • Object to the processing of your data

  • Request data portability

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at:
📧 info@annadeansydney.com

We will respond to all privacy-related requests within a reasonable timeframe.

8. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Business Name: Anna & Dean Sydney
Email: info@annadeansydney.com